Nov 15

Conferencing calling used to be something that you only associated with large company owners and powerful business owners. This, in the past was purely due to the costs involved. Conference calling used to be extremely expensive and as a result, only the larger companies and corporations had the in-house facilities available to cater for a 3-way or more call. Others simply didn’t

This however is no longer the case, mainly due to the upsurge in third party conference calling services appearing in the market. Such companies offer their services to anyone, whether you’re an individual or multinational business. These companies make it feasible for any company to setup and host conference calls for as little as $20 per month in some cases - a far cry from the thousands of dollars it costs to setup a conference call system of your own.

So, whether you’re the CEO of a large business or you simply want to chat with a couple of small clients at the same time, conference calling is a definite option.

Nov 14

I have been an avid mobile phone users for many, many years and have had to spend a lot of time on the phone for support during that time. Mainly due to upgrades, contract changes and call quality issues. On occasion, I have become very stressed due to the level of technical knowledge available to the help desk staff and their overall condescending tone. Luckily for me, and you, the large mobile phone networks in the United Kingdom in particular, are now outsourcing all of their help desk services to third party companies who have the knowledge and special training to support their service at the highest level.

I realise that help desk outsourcing might not appeal to everyone, particularly the end users but believe me, the third party companies that handle the support, not just of your mobile phone account but ANY accounts are more than capable and often have a much higher level of support specific training than the staff in house, in the UK at the mobile networks internal support office. It is a known fact that people who are trained to handle support do a better job of it than those who only posses the technical knowledge.

Nov 13

I am aware that all my readers have mobile / cellular phones - if you don’t then you’re at the wrong blog :) I also know that you (and I) are members of some of the most expensive networks on the planet when it comes to International Calling. I know my own network, O2 offers unbelievable savings when calling other O2 mobiles or even sending an SMS - but - when it comes to phoning my parents back in the United Kingdom or calling my clients in the United States, it’s a completely different story. I am sure I have lost a great deal of business over time, purely due to the fact that I am so reluctant to return calls to foreign countries when I’m on the move. But, alas, I think I have found the solution and they are, wait for it, prepaid phone cards. These are absolute fantastic for International calls when you’re out and about. The savings are just a bonus.

Phone cards, or calling cards as they are often referred to enable you to make prepaid calls from a regular phone at a much, much cheaper rate than your landline provider and certainly a lot cheaper than your cellular / mobile.

A popular phone card provider is NobelCom. The NobelCom prepaid phone cards are some fo the best on the market, not just because of the savings that can be enjoyed but the features available too. It really makes using phone cards as easy as possible, even for a new / novice user like me.

Nov 13

Quite a bold statement to use for a title I know, but it’s really true. I know, I was probably more skeptical than most being a telecommunications enthusiast but when I tried to use a phone card for the first time I was surprised to say the least! Not just because of the savings I made when calling New Zealand, but because of how easy the are to use. I remember my first experience with calling cards many, many years ago and it wasn’t a good one. All sorts of codes to enter just to make a call and then being disconnected due to lack of funds after just a few minutes. I am pleased to say that this now does not appear to be the case. The features have improved greatly since my first negative experience. You too can enjoy prepaid calling cards and the benefits that go with them as well as the huge savings.

If you look around, you will find a number of companies offering free calling cards which will allow you a 15 minute trial. This is a great way to try them out if you’re in need of the savings but are just simply unsure of how to go about using one. I know it can be quite daunting at first, but rest assured, you will save money and will use them in the future.

Nov 13

I have recently started calling clients abroad more and more often and have been looking for a few ways to make cheaper calls. Particularly to the US and Europe to no avail. I mean, there are the obvious online options such as Skype and other VoIP providers such as Vonage - but that doesn’t cut it when you’re out and about on the move, visiting local clients and so on. I do however think I have found a solution to mine (and your) problems and they are BananaCall calling cards. I know a lot of my readers are already familiar with calling cards and already enjoy the benefits of low cost international calling, so this is more for those who are not aware of the savings they can enjoy.

The best calling cards out there appear to be BananaCall calling cards, purely because of their extremely low rates and features such as prepaid calling cards and pinless dialing. Their prepaid calling rates are some of the best around. Prepaid calling also eliminates the need of carrying so much change around.

You could of course just use your cellular but who exactly wants to pay $5 a minute to call Europe? I certainly don’t!